Shipping & Return Policy 14-Days
At Mira’s Harvest, we are committed to ensuring your complete satisfaction with our products. If for any reason you are not entirely happy with your purchase, we offer a straightforward 30-day refund policy to give you peace of mind.
Eligibility
- Our 14-day refund policy is applicable from the date you receive your order.
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Request a Refund
1. **Contact Us**: Send an email to support@mirasharvest.com within 14 days of receiving your product. Please include your order number, the reason for the return, and any relevant details or photos.
2. Return Authorization
Our customer support team will review your request and, if approved, provide you with a return authorization and instructions on how to return the item.
3. Ship Your Item
Once you receive the return authorization, securely package the item and ship it back to us. The return shipping costs are the responsibility of the customer unless the product was damaged or defective upon arrival.
Processing Your Refund
- After we receive and inspect your returned item, we will send you an email to notify you that we have received it and provide an update on the status of your refund.
- If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
Exceptions
- Only regular priced items may be refunded; sale items are non-refundable.
- We do not accept returns on items that are opened or used.
Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
- Email: support@mirasharvest.com
Bulk and Wholesale Orders
Orders of 12 or more units in a single order, or across multiple orders placed to the same customer, household, payment method, or shipping address within a 30-day period are considered bulk purchases and are final sale. Bulk orders are non-refundable, non-returnable, and non-cancellable once processed.
Products sold through mirasharvest.com are for personal use only and are not authorized for resale, redistribution, or listing on any third-party marketplace. We reserve the right to cancel, limit, or refuse any order we identify as intended for resale, and to close accounts placing such orders.
Thank you for choosing Mira’s Harvest. We value your trust and strive to provide the best products and service.
